We guarantee your container will be leak-free for three years and have a 30-day Doors & Floors Money Back Guarantee (minus the trucking costs). The doors will seal and the floors are strong enough to drive a small forklift inside.
30 Day
Guarantee
(less shipping cost)
3 Year
Warranty
Doors Seal Tight
Floors You Can Trust
Western’s Guarantee Details
Container Warranty Does Not Cover Contents
Inspect your container upon delivery. Please note that the warranty only covers the structural integrity of the container and does not cover contents or cosmetic issues (such as dings/dents or surface rust). Please inspect your doors, floors and roof prior to using your container.
Customer Pick-Up Units Must be Returned for Repairs
If you are picking up your own container, or sending a truck, it’s very important to inspect the container prior to leaving the depot (containers can be rejected if they don’t meet the criteria listed for our warranty). Units that we don’t deliver must be returned for warranty work to be completed.
Money Back Guarantee Does Not Include Trucking
We understand sometimes plans change, but please note that returned equipment will be refunded less trucking charges (including the additional cost of picking up the container and returning it to the intermodal depot). Please feel free to contact us with any questions.
Cosmetic Appearance Not Covered
While our guarantee covers the doors, floors and roof, we do not cover cosmetic issues such as rust or faded paint, or patches on used containers. Because the containers are made of 14-gauge or 16-gauge steel, a little rust is not an issue if properly managed. Make sure to pressure wash and paint your container every few years to make the steel last.
Used containers have rust. Shipping containers are made of steel and all of them will have some surface rust. If you can’t have any visible rust, you should purchase a One Trip container.
